Wholesale Return Terms & Conditions All return items require a Return Merchandise Authorization (RMA) approved by corporate. Your returned item will be inspected prior to any even exchanges and/or credit applied to your Couture Active Wear account. All Wholesale returns must receive a return authorization number by emailing returns@CoutureActiveWear.com or contacting your Executive Sales Representative. No Returns will be accepted without this RA#! Returns are accepted only on manufacturer defects or shipping errors! No exceptions Returned merchandise must be returned in excellent unused condition including all hangtags and original packaging We do not accept returns of worn, customer-damaged, laundered, or soiled items There will be no credit or refund for shipping and handling fees Please inspect all merchandise upon receipt. All claims for shortages, damaged, or incorrect merchandise must be received within 3 days of receipt and reported to our customer service department: wholesale@coutureactivewear.com For your protection, we suggest that you return your package insured. Mail your authorized returns to: Couture Active Wear * 444 Brickell Ave * Suite 425 * Miami, FL 33131 Couture Active Wear is not responsible for any lost items All sale items are final sale, no exchange, no exceptions Refunds for all returned merchandise will be credited towards your next order No refunds, no exceptions Please note that refusing delivery does not constitute a waiver of your responsibility and the return shipping charges will be deducted from any credits. Items Returned Without Authorization - Any return sent back without an RMA number issued by Couture Active Wear will be subject to a 40% restocking fee. In the event a customer refuses shipment after shipping from the warehouse, the customer will be responsible for all freight charges to and from the shipping location and a restocking fee. No packages will be accepted without the correct return authorization number on the outside of the box. If an order is refused and returned to our receiving department, we will access a 40% restocking fee and shipping charges will not be refunded. Any defective or damaged items returned to Couture Active Wear via expedited shipping will only be credited an amount equal to the lowest cost shipping method. Cancellation or Unauthorized Return of merchandise by wholesaler will be accessed a re-stocking fee of 40%. All associated shipment costs, including duties, customs and/or brokerage fees, are non-refundable and are the responsibility of the customer. If the order has been shipped and is in transit with UPS, the credit refund amount would be less the shipment costs, in addition to the 40% restocking fee. # Any merchandise return which does not adhere to this policy, will be returned freight collect.